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MethMeth Casino: Responsible Gambling

Our commitment

18+ only. Gambling is not for anyone under 18. It can be harmful and should only ever be entertainment, never a way to make money or solve financial problems.

MethMeth Casino wants gambling to stay fun and within your control. If it stops being fun, we encourage you to pause and seek support. This page explains the warning signs, the levels of gambling harm, and where to find free, confidential help in Australia.

Age restriction (18+)

  • You must be at least 18 years old to create an account or play.
  • We may ask you to verify your age and identity at any time.
  • Accounts found to belong to underage users will be closed.
  • If you share a device with children, use parental-control software such as Net Nanny or Qustodio, or your device’s built-in controls.
  • Never leave your account logged in on a shared device.

Signs of gambling addiction

You may be developing a problem if you:

  • Spend more time or money gambling than you planned
  • Chase losses, trying to win back money you have lost
  • Gamble with money meant for rent, bills, food or other essentials
  • Borrow money, sell belongings or use credit to gamble
  • Feel restless, irritable or anxious when you try to cut down or stop
  • Feel preoccupied with gambling, such as planning the next session or reliving past wins
  • Need to gamble with larger amounts to feel the same excitement
  • Hide your gambling or lie about it to family and friends
  • Gamble to escape stress, loneliness, guilt, anxiety or low mood
  • Neglect work, study, relationships or health because of gambling
  • Feel guilty, ashamed or hopeless after gambling

If several of these sound familiar, it is time to take a break and talk to someone.

Types and levels of gambling harm

Gambling problems exist on a spectrum. Health professionals commonly describe three levels:

LevelWhat it looks like
Low riskGambling is occasional, within budget, and causes no real negative effects.
Moderate riskGambling starts to cause some negative effects, such as stress, arguments or money strain.
Problem gamblingLoss of control, with serious financial, emotional, health or relationship consequences.

Gambling harm can show up in several ways:

  • Financial: debt, unpaid bills, loss of savings
  • Emotional: anxiety, depression, guilt, shame
  • Relationships: conflict, mistrust, isolation
  • Health: poor sleep, stress, substance use
  • Work and study: lost focus, absenteeism, job loss
  • Legal: consequences linked to financial desperation

Harm also affects family members, partners, children and friends, not only the person gambling.

Tools to stay in control

  • Set a budget. Only gamble with money you can afford to lose.
  • Set time limits and take regular breaks.
  • Use deposit and loss limits in your account settings.
  • Take a cooling-off period or self-exclude by contacting our support team.
  • Never chase losses, and never gamble when stressed, upset or under the influence of alcohol or drugs.
  • Keep track of how much time and money you spend.

Where to get help in Australia

All services below are free and confidential. In an emergency, call 000.

ServiceWhat it offersPhoneWebsite
Gambling Help Online24/7 phone, live chat and email counselling for gambling harm1800 858 858gamblinghelponline.org.au
Lifeline24/7 crisis support13 11 14lifeline.org.au
Beyond BlueSupport for anxiety and depression1300 22 4636beyondblue.org.au
National Debt HelplineFree financial counselling1800 007 007ndh.org.au
MensLine AustraliaSupport and counselling for men1300 78 99 78mensline.org.au
BetStopNational self-exclusion register for licensed Australian online wagering servicesNone (online only)betstop.gov.au
Emergency servicesImmediate danger to you or someone else000None

You can also contact your GP, who can refer you to a counsellor or a local Gambler’s Help service in your state or territory.

Helping a family member or friend

  • Talk to them openly, without blame or judgment.
  • Encourage them to contact Gambling Help Online or a counsellor.
  • Protect your own finances and wellbeing, and seek support for yourself too.

Contact us

To set limits, take a break or self-exclude, contact our support team at [support email / live chat link]. We will act on your request promptly.

Please gamble responsibly. If gambling is no longer fun, stop and ask for help.

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